Privacy Policy

1. Introduction

Seagars Registered Valuers & Property Advisors ("Seagars", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the New Zealand Privacy Act 2020 and are committed to protecting your personal information in accordance with the Privacy Principles.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Property details and ownership information
• Financial information relevant to valuations
• Communication preferences
• Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide property valuation services
• Process and respond to your inquiries
• Communicate with you about our services
• Improve our website and services
• Comply with legal and regulatory obligations
• Send you relevant information about our services (with your consent)
• Maintain accurate records for professional indemnity purposes

4. Disclosure of Information

We may share your information with:

• Financial institutions and banks (when conducting valuations for mortgage purposes)
• Legal and regulatory authorities (when required by law)
• Professional indemnity insurers
• Third-party service providers who assist in our operations (bound by confidentiality agreements)
• Other parties with your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Valuation records are retained in accordance with professional standards and legal requirements.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to processing of your information
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or wish to exercise your privacy rights, please contact us:

13. Complaints

If you believe we have breached the New Zealand Privacy Act 2020, you may lodge a complaint with us using the contact details above. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner: